Privacy Policy

Privacy and security of the casino.

Welcome to Krundi Casino! Our website is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202410005-FI1. We value your privacy and want you to understand why we collect your personal information and how we use it.

This Privacy Policy applies to the information we gather through our website and mobile applications (collectively referred to as “Sites”). The term “you/your/user(s)” refers to you as a visitor or user of our Sites.

By using our Sites, you agree to this Privacy Policy. If you have any questions, feel free to email us at [email protected]. If you don’t agree with this policy, please do not use our Sites or share any personal information with us.

We may update this Privacy Policy from time to time. Any changes will be posted on our Sites or communicated via email. You can check the last modified date at the top of this policy to see if there have been any updates. Your continued use of the Sites after any changes means you accept the new terms.

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Your Security

At Krundi Casino, we are committed to keeping your personal information safe and secure. We take important steps to protect your data, such as limiting access to our servers and using electronic security systems and passwords to prevent unauthorized access. All payment transactions are processed through a trusted third-party service, so we never see your credit card details or financial information.

However, please understand that while we strive for security, sending data over the Internet cannot be guaranteed to be completely safe. Any time you share personal information, there is a risk involved. We cannot promise that your information won’t be intercepted by others, and we are not responsible for any security issues that may occur due to factors beyond our control, like your actions, technical failures, or other unexpected events.

Information We Collect

We gather information that helps us identify you as a person, which we call “Personal Information.” We collect this information in two main ways. First, you share your Personal Information with us directly. Second, we also collect some automated information when you use our website, which may include Personal Information.

Personal Information You Provide to Us

We collect some personal information from you, which includes:

  • Your contact details (like your name, email, phone number, and address).
  • Your login info (such as your unique user ID and password).
  • Your personal details (including your date of birth and purchase history).
  • Your preferences (like your wish list and marketing choices).

We gather this information directly from you when you:

  • Make an online purchase.
  • Send us an email or message.
  • Join our social media pages.
  • Register for an account.
  • Take part in our promotions, surveys, or contests.
  • Play our social games.

Automated Information

We automatically collect information from our sites, including your IP address, unique device identifiers, browser and operating system information, and actions taken on the site. We use cookies and pixel tags to collect such data, including information about the type of device, domain, language preference, and country of the user. Most browsers accept cookies by default, but you can refuse cookies, which may affect the functionality of the sites. We also track information through URLs in emails to understand user interests and site performance, but you can avoid this by not clicking on links in emails.

How We Use the Information We Collect

We typically use your Personal Information in these situations:

  1. When you have asked us to use it or agreed to it.
  2. When we need it to fulfill a contract with you.
  3. When it’s necessary for our legitimate interests, as long as your rights don’t interfere.
  4. When we must follow a legal or regulatory requirement.

Sharing Personal Information With Third Parties

We want to keep your trust and help you understand how and when we share your Personal Information. We don’t share your Personal Information with outside parties except as explained here.

We may share your Personal Information with external companies that assist us in providing our products and services, as well as in running and maintaining our websites. For example, we might work with third parties to: 

  1. manage customer information; 
  2. help with email distribution; 
  3. support direct marketing and data collection; 
  4. provide storage and analysis of data; 
  5. prevent fraud;
  6. offer customer service; 
  7. handle order fulfillment and delivery; 
  8. assist in developing and operating our websites.

If we seek investors or undergo a business change, such as a merger, acquisition, or sale of our assets, your Personal Information might be shared during that process and could be included among the assets transferred in a sale.

We may also share your Personal Information if required by law, to cooperate with law enforcement, to prevent misuse of our website, to limit our legal liability, or to protect the rights and safety of our users and the public.

Other Websites

Our sites may include links to third-party resources, but this does not constitute an endorsement or warranty on our part. We are not responsible for the information, products or activities of third-party resources, their privacy policies should be checked directly with those resources. We do not control the operation or data processing practices of third party resources, so it is important that you familiarize yourself with their privacy policies before providing personal information.

Right of Erasure

You can ask us to delete your personal data if there’s no strong reason to keep it. This right only applies in specific situations and is not guaranteed. If you want to request the deletion of your personal data, please email [email protected].

Children

We do not allow anyone under 18 years old to use our Sites, and we do not intentionally collect, use, or share personal information from anyone under 18. If we discover that we have collected personal information from a child under 18 without knowing, we will take steps to delete that information from our records.

Assignment

We can transfer this Privacy Policy or any of our rights and responsibilities to any successor at any time.

Contact

If you have questions about your privacy or security on our sites, or if you want to update your personal information, please email us at [email protected].